02. Digital Transformation Requires Modern Software Applications

By Chris Munford, CEO/Founder of Nethopper.io

Digital Transformation is such a broad and fluffy term.  It implies that Enterprise businesses are naturally and effortlessly going to blossom into a well run digitally automated machine. The harsh reality is that Digital Transformation is unnatural, uncomfortable, and most often unsuccessful.  

However, Digital Transformation is undeniably important, as it will likely determine the success or failure of a business.  Businesses that successfully transform have something in common; they become very efficient at producing modern software applications, often 1000’s of them.  These applications can be used both internally and externally.  Internal applications increase productivity and are the tools that make the company run.

External apps attract, retain, support and charge customers.

Although they don’t get the same press as Data and AI, modern software applications are arguably more important to business than Data and AI.  

Neither Data nor AI are effective without modern software applications. 

For example, a business may have all the right data to make great data-driven decisions, but a software application is required to retrieve, correlate, analyze, and display that data to the decision maker.  Think about one instance, such as Artificial Intelligence, especially GenAI and LLMs, which is  often praised as being the future of work, and promises to make us all more productive.  However, humans can’t interface to graphics processors and LLMs.  AI cannot be experienced by humans without a software application.  

GPT would be of little value without OpenAI.com and other websites that let you interact with it.  Those websites and AI tools are modern software applications.

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