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Nethopper FAQ
We’ve compiled the most frequently asked questions to help you get instant support and information. Browse below to find answers or reach out to us if you need more assistance
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What is Nethopper’s newest solution?Nethopper is a unified generative AI search and insights solution designed to instantly locate information across emails, messaging apps, drives, CRM systems, and more. It reduces search time by up to 90%, providing fast, context-aware, role-specific answers within a company's secure environment, built on advanced Retrieval-Augmented Generation (RAG) technology for accuracy, efficiency, and trust.
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How can Nethopper save my team time?Nethopper’s generative AI search reduces search times by up to 90%. No more bouncing between emails, documents, and chats—just find what you need in one place, right away. By unifying data across all your business tools and applying context-aware AI, Nethopper instantly delivers the most relevant answer without manual digging or switching apps.
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Is my company’s data secure?Absolutely. All AI operations happen in your own infrastructure. Data never leaves your environment, ensuring full privacy, compliance, and control.
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Will Nethopper work with our existing tools?Yes. Nethopper unifies search across your Google and Microsoft email, drives, chat, Slack, Salesforce, Jira, Snowflake, and more. You keep using the applications you know.
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Can Nethopper be customized for my organization?Definitely. Our team works with your company to tailor workflows, integrate data sources, enforce access controls, and determine the best deployment option—private cloud, on-premises, or hybrid.
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Is there a risk of getting locked into your system?No vendor lock-in here. You’re free to move between cloud, on-premises, or hybrid setups at any time, with full control. Also, our solution is extensible, so that you can add any agents you want.
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What kind of insights will my team get?Nethopper offers each employee a personal AI chat that delivers fast, relevant, role-specific insights and recommendations. Content generation, summaries, and agentic automation are included too, helping unlock decades of corporate knowledge to onboard new hires faster, support customer teams with instant answers, and empower decision-makers with trusted insights.
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Who is Nethopper best for?Nethopper is ideal for organizations with 50–500 employees, especially those with limited IT and data teams or industries that require strict security and compliance.
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Are there any hidden costs?No surprises. Your solution operates on your infrastructure, which means you avoid unexpected cloud fees and enjoy predictable, scalable performance.
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Why trust Nethopper over public AI tools?Our solution is built for business from day one, not for experimentation. Nethopper delivers practical, measurable ROI while keeping your data private and compliant—something public AI providers can’t guarantee.
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How can I see the value for my business?Use our interactive calculator to estimate time and money lost on searching, or schedule a free consultation to see how Nethopper can help your business work smarter: https://www.nethopper.io/wasted-time-cost-calculator
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What is Nethopper’s enterprise AI search solution, and how does it work?Nethopper is a unified generative AI search and insights solution tailored for enterprise work environments. It leverages advanced Retrieval-Augmented Generation (RAG) technology to instantly locate relevant information across a company’s diverse data sources, including emails (Google Workspace, Microsoft Outlook), messaging apps (Slack, Teams), file storage (Google Drive, OneDrive), CRM systems (Salesforce), project management tools (Jira, Asana), and data warehouses (Snowflake). By indexing and securely querying all these data sources, Nethopper reduces information retrieval time by up to 90%, enabling employees to quickly get role-specific, context-aware answers through an intuitive AI-powered chat interface.
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How does Nethopper improve enterprise productivity and decision-making?Employees typically spend nearly 20% of their time searching for information, often failing to find what they need on the first try. Nethopper’s AI search platform eliminates these inefficiencies by aggregating fragmented data silos into a single unified search experience. This means faster access to critical insights that empower smarter decisions, smoother workflows, and better collaboration. With faster answers, teams spend less time hunting down data and more time executing projects, accelerating innovation and boosting overall organizational agility.
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How does Nethopper protect sensitive enterprise data and ensure compliance?Security and privacy are top priorities for Nethopper. Unlike public cloud AI tools, Nethopper operates fully within the enterprise’s chosen IT environment—be it private cloud, on-premises, or hybrid infrastructure. This localized deployment ensures sensitive data never leaves the company’s secure perimeter. The platform enables safe adoption of generative AI without exposing proprietary or regulated information to outside risks.
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Which integrations does Nethopper support, and how customizable is the solution?Nethopper integrates seamlessly with a broad ecosystem of business applications commonly used in enterprise environments, including but not limited to Google Workspace, Microsoft 365, Slack, Salesforce, Jira, Snowflake, and many more. Beyond integration, the solution supports customization of AI models to tailor search relevance and insights based on team roles, departments, and specific company terminology or workflows. Enterprises have the flexibility to deploy Nethopper on their infrastructure of choice and avoid vendor lock-in, ensuring long-term adaptability as enterprise needs evolve.
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What industries or company sizes benefit most from Nethopper?Nethopper is designed to support mid-sized to large enterprises (50 to 500+ employees) across various industries such as technology, finance, healthcare, manufacturing, and legal services. Organizations with complex, siloed data environments and high compliance requirements find particular value in Nethopper’s secure, scalable, and unified AI search solution. By breaking down data silos and enabling rapid knowledge discovery, Nethopper helps diverse sectors improve employee productivity, customer service, and regulatory adherence.
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