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  • Writer's pictureChris Munford

Managed Services Providers (MSPs) Find a Cure for Their Multi-Cloud Kubernetes Dilemma

By Chris Munford, Nethopper's Founder and CEO


Who cares about multi-cloud?

Ask this question in a room with a single IT or DevOps team and you’re likely to get the following answers:

“We don’t care about multi-cloud"
"We only care about one cloud and one Kubernetes flavor”

The ‘cloud’ might be a private datacenter, AWS, GCP, or Azure, etc., and the Kubernetes flavor might be OpenShift, Rancher, EKS, AKS, or GKE, etc. But the answer is consistent. Now, ask that same question to an MSP/SI (Managed Services Provider or Systems Integrator), who is offering services to dozens of those IT or DevOps teams, and you’ll get a much different response:

“We care about multi-cloud”
“We must work with whatever cloud and/or Kubernetes that our customers require”

The MSP’s multi-cloud Kubernetes dilemma

In order to maximize services revenue, MSPs must hire experts for all cloud providers and all managed Kubernetes services. This is impossible, especially in today’s environment where DevOps’ talent is in short supply and in high-demand. Even if they could hire the talent, many of these teams would soon be idle as customers demand shift from one cloud to another, over time. So, MSPs are forced to make one of two bad decisions:

  1. Specialize in one cloud and one kubernetes, resulting in lost revenue where this does not match customer demand

  2. Use unskilled labor that must learn to specialize while they deliver, which reduces quality and delays delivery, making for unhappy customers.

Solving MSPs’ multi-cloud Kubernetes dilemma

Recent innovation has entered the market: a new category of DevOps platform that works with all clouds and all Kubernetes flavors. This allows MSPs to hire, upskill, or train one team that can deliver services to any cloud provider or Kubernetes cluster. It streamlines their operations and makes them repeatable, so that they can deliver services faster, with higher quality, and on time. The best part is that it also reduces their #1 cost, or human labor.


Now, MSPs don't have to choose between turning down business and poor delivery.


Nethopper SaaS-based platform for managing hybrid and multi-Cloud Kubernetes

Nethopper offers a GitOps-centric multi-cloud Kubernetes DevOps platform, called KAOPS. MSPs can use it to solve their multi-cloud Kubernetes business dilemma. In fact, Nethopper's cloud platform management can help you deliver the expertise that your customers don't have internally, when it comes to Kubernetes operations and Infrastructure automation. As a case in point, see what GreenPages, a leader in cloud, security, and operations has said in a recent announcement:

“GreenPages sees growing demand for DevSecOps services as our clients seek to solve the complexities of operating their modern applications in the cloud using containers and Kubernetes,” said Jay Pasteris, CIO & CISO at GreenPages. “Each of these clients requires a custom solution, tailored to their existing applications, operations, and preferred cloud provider. Nethopper’s platform helps us deliver these services in a consistent way, regardless of the client’s application language, private/public cloud provider, or Kubernetes distribution.”

Are you an MSP/SI? Have a multi-cloud Kubernetes dilemma? Find out if the Nethopper KAOPS is the cure for your business. Visit https://www.nethopper.io to learn more. You can also send us an email to schedule a conversation and/or a demo: info@nethopper.io.

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